I had never been to a bike shop before and they spent well over three hours with me helping me pick out my first road bike and all the accessories I needed. Such a knowledgeable and friendly staff. Always willing to help with any questions I have. I happily drive over an hour to see them whenever I have questions.
I've been to other LBS's in the area and nobody is friendlier. I've never been pressured to buy nor hurried out of the store when it's clear I'm going to take my time. For as long as I'm in the Triple Cities, I'll rely on these guys as my shop of choice.
TL:DR
Don't overpay if you don't need to
Overly expensive repairs
At first his service was really good he was very helpful. But eventually I was pushed out of his shop he made a repair and after it was finished he raised the original price agreed upon.
I've always had a great job done with Babcock's. Is it more expensive than Amazon? Yeah, it is. But I can rely on them to get the stuff done right the first time that I have to give up on after the umpteenth time. If you read up on local bike stores, it's surprisingly tough to turn a profit even when you're selling a few $1000+ full suspension mtb's. You're not just paying for parts and services--you're forging a relationship with reliable professionals.
Edit: he cares too much about ratings and is trying to get my review taken down. not cool would not recommend
Terrible pricing for bikes you can find online for a fraction of the cost at babcock. You can buy a very decent used car for these prices.
That's not the worst part, his shop sells you both bikes and parts way higher than any other shop in this entire county. You could easily drive a little further and find a MUCH better deal. Let alone online prices.
The bikes sold here are higher quality, BUT the normal use scenario you will never need a bike that expensive you don't have to buy a 'Walmart©' bike but you shouldn't buy something top of the line if you're going to be using it for casual riding. Go buy elsewhere if you use it casually or with your family, if you need a professional bike for several hundred miles journeys this IS your shop.
There's A "brand" upcharge you don't need
Excellent service. I'm a very happy customer. Just bought my 5th bike from Babcock s! I value their knowledge of their products especially and am happy to pay for it.
Babcocks Bike Shop is a US Bicycle Store based in Endicott, New York. Babcocks Bike Shop is located at 110 W Main St, Endicott, NY 13760, USA.
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