Business wise, it's smart for the owner to get the sale to go through at the higher price point. I would have appreciated the owner setting a deadline for the other client, so I would've had an idea of what to expect in terms of a timeframe. In retrospect, the other dealer was much easier to deal with, they were proactive and very responsive. I should have taken the deal while I had the chance. If getting a response was this much of a hassles during the sale; I can't imagine what it would be like if I had issues after the sale.
The Jeep I wanted was originally with another dealer listed for a lower price. The owner of this dealer said he doesn't generally discount vehicles that have been on his lot for less than 60 days, however when I presented him with the offer the other dealer made me, he was willing to change his mind. I would recommend still trying to negotiate a lower price even if the vehicle is new to his inventory.
I was already pre-approved for the Jeep by my bank because I was going to get it while it was at the other dealer. We couldn't come to terms on the negotiations and I walked away. I went on vacation for two weeks and thought about the price they were willing to let it go for. I decided it was a fair offer, but when I called them back, they told me they sold the Jeep to a wholesaler due to rollback issues and an outstanding recall.
Awsome service. Will be buying every vehicle from here in the future.
I have never dealt with such a slow unresponsive sales person as the inept owner of this dealership was. Follow up's were not communicated as promised. I think he needs to hire more people to handle the workload. If you want good service you are better off going in person I guess. Unfortunately, as a working professional; I didn't have enough time in the day during business hours to stop by.
Great sevice great guy
I ended up not getting the Jeep because apparently someone else was in the process of financing it. The owner kept telling me he was waiting for that deal to go through, and if it didn't he would honor the lower price for me. I was told on a Friday that the other prospect was going to be coming in on Saturday with a co applicant and he would know by Tuesday whether or not the deal was going to work. Tuesday came and went and I didn't hear anything. Wednesday I was contacted and asked if I was still interested if the deal didn't go through. My understanding was that by Tuesday he should have known. I responded that I was and if I could stop by tomorrow to pick the car up. I never heard from the owner. I guess he was still trying to make it work with the other client.
Auto Smart Llc is a US Car Dealer based in Endicott, New York. Auto Smart Llc is located at 8767 NY-17C, Endicott, NY 13760, USA.
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